{"id":8279,"date":"2023-12-20T07:43:22","date_gmt":"2023-12-20T06:43:22","guid":{"rendered":"https:\/\/www.bideonarratian.eus\/preguntas-frecuentes\/"},"modified":"2024-09-02T10:35:25","modified_gmt":"2024-09-02T08:35:25","slug":"ohiko-galderak","status":"publish","type":"page","link":"https:\/\/www.bideonarratian.eus\/eu\/ohiko-galderak\/","title":{"rendered":"Ohiko galderak"},"content":{"rendered":"

[vc_row equal_height=”yes” content_placement=”middle” el_class=”mt-40-peque”][vc_column css_animation=”fadeInLeft” width=”1\/2″][vc_toggle title=”Zelan jarri harremanetan bideON ARRATIANekin?”]94 471 46 24 telefono-zenbakira deituta, edo aurrez aurreko arretarako Igorreko bulegora joanda: Agirre Lehendakaria kalea 11, behea 48140 Igorre (Bizkaia)<\/em>.[\/vc_toggle][vc_toggle title=”Zelan sortu bideON ARRATIAN erabiltzeko kontua?”]Erregistroa eskatuz 94 471 46 24 telefono-zenbakira deituz, BideON aplikazioan edo Igorreko aurrez aurreko arretarako bulegora joanda: Agirre lehendakaria kalea 11, behea 48140 Igorre, Bizkaia<\/em>.[\/vc_toggle][vc_toggle title=”Zelan aldatu bideON ARRATIAN zerbitzurako emandako datuak?”]94 471 46 24 telefono-zenbakiaren bidez edo Igorreko aurrez aurreko arretarako bulegora joanda: Agirre Lehendakaria kalea 11, behea 48140 Igorre (Bizkaia)<\/em>.<\/p>\n

Datu batzuk bideON aplikazioan alda daitezke.[\/vc_toggle][vc_toggle title=”Zelan berrezarri sarbide-gakoa?”]Aplikazioa ireki eta \u201cPasahitza ahaztu duzu?\u201d sakatuta. Pasahitza berrezartzeko esteka duen mezu elektronikoa jasoko da.[\/vc_toggle][vc_toggle title=”Zelan eskatu baja bideON ARRATIAN zerbitzuan?”]94 471 46 24 telefono-zenbakira deituta edo Igorreko aurrez aurreko arretarako bulegora joanda: Agirre Lehendakaria kalea 11, behea, 48140 Igorre (Bizkaia)<\/em>. Datu pertsonal guztiak ezabatuko dira, kontua desaktibatuko da eta baieztapenerako mezu elektroniko bat bidaliko da.[\/vc_toggle][vc_toggle title=”Baliozko zein ordainketa-metodo daude? Alda al daiteke nire ordainketa-metodoa?”]Ordainketa diru-zorro birtualaren bidez egingo da beti. Diru-zorroa bulegoan kargatu ahal izango da (eskudirutan edo kreditu\/zordunketa txartelaren bidez) eta bideON aplikazioan kreditu\/zordunketa txartelaren bidez.<\/p>\n

\u00abNire kontua\u00bb atalean ordainketa-metodo berriak editatu edo gehitu daitezke. Kreditu-txartel berri bat sartzean, zure txartelean kargu txiki bat egingo da, baliozkoa dela egiaztatzeko, eta zenbateko hori berehala itzuliko zaizu.[\/vc_toggle][vc_toggle title=”Non dago erabilgarri bideON ARRATIAN zerbitzua?”]Arratialdeko 9 udalerritan: Zeanuri, Arantzazu, Areatza, Artea, Bedia, Dima, Igorre, Lemoa edo Ubide.[\/vc_toggle][\/vc_column][vc_column css_animation=”fadeInRight” width=”1\/2″ el_class=”colImgDerecha”][vc_single_image image=”7785″ img_size=”full” alignment=”center” style=”vc_box_rounded”][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”middle” css_animation=”fadeInUp” el_class=”flex-column-reverse-peque”][vc_column width=”1\/2″ el_class=”colImgIzquierda”][vc_single_image image=”7487″ img_size=”full” alignment=”center” style=”vc_box_rounded”][\/vc_column][vc_column width=”1\/2″][vc_toggle title=”Zenbat denbora lehenago eskatu behar da zerbitzua?”]Erreserba 24 ordu lehenago egin behar da.[\/vc_toggle][vc_toggle title=”Zelan eskatu zerbitzu bat?”]Bulegoan, telefonoz edo bideON aplikaziotik erreserba daiteke, 24 ordu lehenago.Irteerako eguna eta ordua edo iritsi gura den ordua sar daitezke.<\/p>\n

Erreserba egiteko unean, helmugara iristeko ordua kalkulatuko da.<\/p>\n

Ordu horrek aldaketak jasan ahal izango ditu trafikoaren egoeraren arabera, baina kalkuluak iragarpen-eredu aurreratuak erabiliz egingo dira.<\/p>\n

Jasotzeko aurreikusitako denboren berri emateko jakinarazpenak bidaliko dira, eta, bilketa baino ordu erdi lehenagotik, garraioaren kokapena denbora errealean ikusi ahal izango da App-aren bidez, eta gidariarekin harremanetan jarri ahal izango da[\/vc_toggle][vc_toggle title=”Zenbat balio du bidaiak?”]Arratia barruko ibilbideetan: euro 1\/bidaia (BEZa barne).<\/p>\n

Arratiatik kanpoko ibilbideetan: 1,5 euro bidaiako (BEZa barne).[\/vc_toggle][vc_toggle title=”Zeintzuk dira bidaiarako jasotzeko guneak?”]Irteerako helbidea etxekoa denean, eskatzailea dagoen lekutik metro gutxira jasoko da, eta, kasu jakin batzuetan, haren etxeko atean bertan. Horrela, bidaia-denborak optimizatu ahal izango dira, bidaia ahalik eta azkarrena izan dadin. Aplikazioan bidaiarekin zerikusia duen guztia kontsulta daiteke, eta jasotzeko punturaino gidatuko du pertsona.<\/p>\n

Bueltako ibilbideen kasuan, jasotzea aurrez zehaztutako nodoetan egingo da.[\/vc_toggle][vc_toggle title=”Zelan eskatu itzulketa bat?”]Kopuru okerra kobratuz gero, 94 471 46 24 telefono-zenbakira deitu beharko da[\/vc_toggle][vc_toggle title=”Zer egin garraioa berandu badator edo gidariaren tratua egokia izan ez bada?”]Garraioa 10 minututik gorako atzerapenarekin iristen bada, 94 471 46 24 telefono-zenbakira deitu behar da kasua berrikusteko. Gainera, gidaria aurkezten ez bada, erreserba bertan behera utz daiteke, eta zenbatekoa itzuliko da.[\/vc_toggle][vc_toggle title=”App-ak ez du behar bezala funtzionatzen”]Aplikazioak behar bezala funtzionatzeko datuen estaldura ona behar da, eta mugikorraren GPSa aktibatuta izatea. Aplikazioa azken bertsioarekin eguneratuta izan behar da. Hala ere, aplikazioarekin arazoak izanez gero, lehenbailehen deitu behar da 94 471 46 24 telefono-zenbakira.[\/vc_toggle][vc_toggle title=”Zerbitzua baliogabetu daiteke?”]Bai, 94 471 46 24 telefono-zenbakiaren bidez, bideON aplikazioaren bidez, edo Igorreko aurrez aurreko arretarako bulegora joanda: Agirre Lehendakaria kalea 11, behea 48140 Igorre (Bizkaia)<\/em>.<\/p>\n

Erabiltzaileak zerbitzua emateko bi ordu baino gehiago geratzen direnean ezeztatzen badu, Mankomunitateak ordaindutako zenbatekoak itzuliko ditu, hala badagokio.<\/p>\n

Erabiltzaileak zerbitzua emateko bi ordu baino gutxiago geratzen direnean ezeztatzen badu, ibilbide osoa kobratuko da.[\/vc_toggle][vc_toggle title=”Zerbitzua aldatu daiteke?”]Bai. Aurrekoa baliogabetu eta eskari berri bat sortu behar da, eta telefonoz, aurrez aurreko arretarako bulegoan edo bideON aplikazioaren bidez egin daiteke.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row equal_height=”yes” content_placement=”middle” el_class=”mt-40-peque”][vc_column css_animation=”fadeInLeft” width=”1\/2″][vc_toggle title=”Zelan jarri harremanetan bideON ARRATIANekin?”]94 471 46 24 telefono-zenbakira deituta, edo aurrez aurreko arretarako […]<\/p>\n","protected":false},"author":1,"featured_media":7738,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8279","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nOhiko galderak - bideON ARRATIAN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bideonarratian.eus\/eu\/ohiko-galderak\/\" \/>\n<meta property=\"og:locale\" content=\"eu_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ohiko galderak - bideON ARRATIAN\" \/>\n<meta property=\"og:description\" content=\"[vc_row equal_height=”yes” content_placement=”middle” el_class=”mt-40-peque”][vc_column css_animation=”fadeInLeft” width=”1\/2″][vc_toggle title=”Zelan jarri harremanetan bideON ARRATIANekin?”]94 471 46 24 telefono-zenbakira deituta, edo aurrez aurreko arretarako […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bideonarratian.eus\/eu\/ohiko-galderak\/\" \/>\n<meta property=\"og:site_name\" content=\"bideON ARRATIAN\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bideONARRATIAN\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-02T08:35:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bideonarratian.eus\/wp-content\/uploads\/2024\/01\/preguntas.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bideonarratian.eus\\\/eu\\\/ohiko-galderak\\\/\",\"url\":\"https:\\\/\\\/www.bideonarratian.eus\\\/eu\\\/ohiko-galderak\\\/\",\"name\":\"Ohiko galderak - 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